Shipping policy

Processing Time
Orders are processed within 3-5 business days by our suppliers. Please note that processing times may be longer for handmade items or during peak seasons. We will do our best to keep you informed if there are any expected delays.

Shipping Time
After your order has been processed, shipping typically takes 1-2 weeks for most items. Please note that shipping times may vary depending on the supplier and shipping destination. We appreciate your understanding and patience.

Handmade Items
Many of our items are handmade and may require additional time for production. In such cases, we will notify you of any extended processing times. Please understand that the quality of these items is our top priority, and we appreciate your patience as our suppliers craft your unique item.

Delays
In the event of any unforeseen delays in shipping or processing, we will do our best to keep you informed and resolve any issues as quickly as possible. If you have any concerns or questions about your order, please don't hesitate to contact us at info@purplebutterfly.me.